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Sales, Shipping, and Returns policies

Sales

All local sales will be charged sales tax at the combined Wisconsin/Racine, county rate of 5.5% unless a valid Wisconsin sales tax exemption form is on file. 

Costs for Carburetor and brake rebuilding subject to change after evaluation and customer approval.  

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Shipping

Shipping cost for online sales parts is free and included in the part cost.

Standard shipping method is USPS mail. 

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Return Shipping for return of rebuilt carburetor and brake parts is included in the cost

Return Shipping for parts the customer chooses not to proceed with a repair. In this case the customer would need to pay for return shipping or supply a shipping account or label for return.

Returns

1. Return Window

You have 30 days from the date of delivery to initiate a return or exchange for most items.

2. Return Conditions

To be eligible for a return, items must be in:

  • Original Condition: New, unused, uninstalled, and unmodified.

  • Original Packaging: All tags, labels, instructions, and hardware must be included.

  • Proof of Purchase: A receipt, order number, or packing slip is required.

Non-Returnable Items:

  • Electrical parts (if removed from packaging or seal is broken).

  • Opened chemicals, cleaners, or sealants.

  • Custom-ordered or special-order parts.

  • Items installed on a bike.

3. How to Initiate a Return

  1. Contact Us: at joesvarbshop@gmail.com or call 414-840-3578 to obtain a Return Merchandise Authorization (RMA) number. Returns sent without an RMA may not be accepted.

  2. Repackage: Place the item securely in its original packaging and a sturdy shipping box.

  3. Ship: Ship the package to: Joes Carb Shop, 973 60th St. Caledonia, WI 53108

   4. Return Shipping Costs

  • Defective/Incorrect Items: If we made an error or the part is defective, we will provide a pre-paid shipping label.

  • Buyer’s Remorse/Wrong Fitment: If you ordered the wrong part or changed your mind, you are responsible for return shipping costs.

   5. Refunds and Exchanges

  • Method: Refunds are credited to the original payment method.

  • Timeline: Once we receive and inspect the item (usually within 24-48 hours), your refund will be processed. Please allow 1–14 business days for the credit to appear on your statement.

Exchanges

Exchanges need to be preauthorized and are evaluated on a case by case basis.

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